Charles IT stands as the premier compliance authority in the Northeast, dedicated to assisting businesses in highly regulated sectors by optimizing their critical technology systems. Based in Connecticut, United States, Charles IT offers a comprehensive suite of services, including VoIP, Backup & Recovery, Colocation, Cybersecurity, and Desktop as a Service (DaaS). Their expertise extends across complex compliance requirements such as HIPAA, DFARS, and SEC, ensuring that clients not only meet regulatory standards but also enhance their operational efficiency. Charles IT is committed to delivering personalized IT solutions, understanding that technology is as much about people as it is about systems.
What sets Charles IT apart is their unwavering commitment to customer service and relationship building. They prioritize creating genuine connections with their clients, which translates into tangible results and a loyal customer base. Whether it's a routine inquiry or an emergency during a snowstorm or hurricane, clients can expect a prompt and friendly response from a real person, any time of day or night. Charles IT's team is known for their reliability, arriving on-site with a positive attitude and effective solutions, ensuring that clients feel supported and valued at every interaction.