Global Response, established in 1974 by Herman Shooster, is a distinguished provider of contact center services located in Margate. The company specializes in delivering high-touch customer care, inbound sales, and order processing, utilizing a variety of communication channels such as chat, email, SMS, and social media. By focusing on multi-channel customer interaction, Global Response goes beyond traditional call center offerings, ensuring that clients receive tailored solutions that address their unique needs. The company's commitment to excellence and adaptability has positioned it as a leader in the industry, consistently exceeding client expectations through innovative service delivery.
In addition to its core contact center services, Global Response offers IT Managed Services, further enhancing its ability to support clients in a rapidly evolving digital landscape. This service ensures that clients' IT infrastructure is efficiently managed, allowing them to focus on their core business operations. With a team of skilled professionals and a dedication to maintaining the highest standards of service, Global Response continues to build lasting partnerships with businesses across various sectors. The company's strategic approach and unwavering commitment to quality make it a trusted partner for organizations seeking reliable and effective customer interaction solutions.
