HDI, based in New York, is a leader in advancing the technical support and service management industry. For over 35 years, HDI has been committed to empowering IT support professionals through a robust suite of services designed to enhance careers and drive organizational success. The company offers transformative training and certification programs that equip individuals with the skills needed to excel in a rapidly evolving technological landscape. HDI's industry-leading events and community resources foster lifelong, value-based connections among IT professionals, creating a network of support and shared knowledge that is unparalleled in the industry.
In addition to its educational offerings, HDI provides outcome-oriented consulting services, including IT Strategy Consulting and IT Managed Services. These services are tailored to meet the unique needs of each client, ensuring that organizations can effectively navigate the complexities of modern IT environments. By leveraging best-practice content and a deep understanding of industry trends, HDI helps businesses optimize their IT operations and achieve strategic objectives. Through its comprehensive approach, HDI continues to be a trusted partner for IT support professionals and organizations seeking to enhance their technical capabilities and service management practices.
