Kapp Communications Inc, based in Pittsburgh, United States, offers an award-winning portfolio of IT managed services designed to ensure seamless and secure operations for businesses. Their comprehensive suite includes 24/7/365 monitoring of cloud networks, proactively addressing potential device failures. The company provides robust anti-malware and cloud-based antivirus solutions, ensuring systems are protected with the latest threat protection. Regular system patches and event log monitoring are conducted to maintain optimal system performance. Kapp Communications also acts as an intermediary for vendor support services, handling all troubleshooting with third-party application vendors.
In addition to these services, Kapp Communications conducts regular hardware and software audits to minimize downtime risks. They manage Microsoft application patches and service updates, ensuring installations occur without disruptions. Custom service packages are available, allowing businesses to tailor solutions to their specific needs, including on-site visits and detailed maintenance. Their all-inclusive support and pricing model ensures transparency, eliminating unexpected costs. For workstations, Kapp Communications provides unlimited purchasing and license support, Office365 management, and comprehensive hardware and network support. Their per-device pricing plan offers a predictable monthly cost, covering all IT needs without surprises. Their services extend to VoIP, AWS, Azure, Backup & Recovery, Cybersecurity, and more.