MCI, headquartered in Iowa City, stands as a leader in technology and business process outsourcing (BPO) services, catering to nearly 150 clients across both public and private sectors. The company excels in crafting omnichannel customer journeys, leveraging cutting-edge smart technologies such as AI as a Service (AlaaS), BPO as a Service (BPOaaS), Contact Center as a Service (CCaaS), Communications Platform as a Service (CPaaS), and Natural Language Processing as a Service (NLPaaS). MCI's innovative solutions are designed to enhance client focus and elevate customer satisfaction, ensuring that each interaction is seamless and impactful.
Specializing in AI development and IT managed services, MCI provides a robust suite of analytics and technology solutions tailored to meet the unique needs of its clients. By integrating advanced software and workforce solutions, MCI empowers organizations to optimize their operations and deliver superior customer experiences. The company's commitment to innovation and excellence positions it as a trusted partner for businesses seeking to navigate the complexities of the digital landscape and achieve sustainable growth.
