The Root Group, based in Colorado, United States, offers a comprehensive suite of professional IT infrastructure services tailored to meet diverse client needs. Their expertise spans Backup & Recovery, Server Management, Networking & Wi-Fi, Microsoft 365, and Managed IT services. Clients can choose from four distinct engagement methodologies: General Service Contract, Project-Based, Best Available, and Co-Managed Services. The General Service Contract is designed for those seeking cost-effective solutions with maximum availability and flexibility, structured around a committed weekly or monthly schedule.
For clients with specific project requirements, the Project-Based engagement is ideal, as it involves a collaboratively developed Statement of Work (SOW) to ensure timely delivery of defined outcomes. The Best Available service is perfect for addressing short-term needs or urgent issues, providing engineering resources in the quickest possible timeframe. Meanwhile, Co-Managed Services are tailored for organizations looking to enhance their internal teams with advanced tier 3 and 4 expertise. By integrating seamlessly with client teams, The Root Group ensures a higher level of support and collaboration, reinforcing their commitment to delivering exceptional IT solutions.
